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Returns & Exchanges
At Ovcio®, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a 30-day return window for all unworn and unwashed products.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
2
Prepare the Package
Place the item in its original packaging with all tags attached to ensure it remains protected during transit.
3
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing